Bespoke CRM System Developers

Make life easier for your team and customers. A lean CRM system built for you. Smooth and streamlined. Everything you need—no more, no less.

A lean CRM system that aligns perfectly with your business operations is the key to optimising for growth. Centralised customer data replaces disorganised disparate systems. Streamlined workflows free up team resources for reallocation to higher-value tasks. Every tedious step that is removed from your CRM system gives you more potential to work towards business objectives.

We recommend custom CRM systems to a range of businesses, and it really depends on your situation. You may be in the growth stage, having outgrown initial off-the-shelf systems as more steps, services, and processes are added to your operations. Or perhaps you have a niche service offering and need a custom-made solution from the get-go. Either way, a bespoke-made CRM system is the optimal choice for business growth, avoiding ‘feature bloat’ to cut out the fat and only provide exactly what you need.

Is it time for a bespoke CRM system?

Day-to-day operations slow down, information gets lost or misinterpreted, and integration with other business systems becomes a problem. Every aspect of the business is affected by a poor CRM system. An omnichannel, centralised alternative improves efficiency, reduces errors, and supports better knowledge retention. It’s easier for your team to use one system for all of their CRM needs, and this integrated, unified customer hub will create positive experiences internally and externally.

We can offer this experience wrapped in an end-to-end bespoke CRM development, integration, and migration service. Our user-centred UX design features customisable dashboards, role-based access, and scalability to enable easy expansion over time.

Make it happen.

Software development.

App development.

Make it happen.

Software development.

App development.

Custom CRM developers

Creative collaborators

A UK custom software development studio

Our goal is to create a truly tailored solution that supports data-driven marketing strategies and ROI measurement, offers real-time sales pipeline insights, and automates workflows. Your customers will experience excellent service while everything runs smoothly under the surface.

We do this by first examining your business's inner workings, identifying goals, and mapping user workflows to conceptualise an efficient, scalable system. Iterative sprints mean we work flexibly to align perfectly with your objectives and optimise the outcome. We can even produce early-stage prototypes to validate your desired workflows and features.

Book a discovery session

Your bespoke CRM system: features and functionality

Any CRM system project's objective is to improve your business's running. So, we start with the problems you're facing and work from there. What are the bottlenecks, challenges, and limitations? We aim to create systems that are lean, efficient, and serve every niche requirement in your organisation. So, no two look the same.

Customisable dashboards for various departments
Role-based access control for secure operations
Mobile-friendly interfaces for remote access and work flexibility
Scalable design that adapts to business growth
Integration with web applications, mobile apps, and third-party software
Automated data feeds to ensure on-the-go updates for sales and field teams
Sales pipeline management and workflow automation
Custom reporting tools for actionable insights

We build custom software systems so you can reach your potential

Hand your problems over to Myth. Our insightful end-to-end development process transforms tedious CRM systems.

We’ll refine your workflows, freeing up your time for more important things.

Our approach to building a tailored CRM system covers all the fundamentals to produce a result that works like a well-oiled machine. Customer-centric design prioritises intuitive user interfaces to simplify training and day-to-day tasks. We aim for interfaces to be functional and delightful to encourage user uptake. Real-time functionality facilitates automated data feeds and immediate updates to keep processes running and prevent bottlenecks.

From a wider perspective, we want your CRM solution to be a long-term investment. As with any custom-built software, we aim for scalability so you can build on, add to, and alter your system in line with your business's organic changes. This will save you money in the long run and ensure your system is always as lean as possible. GDPR compliance, SSL encryption, and role-based access go without saying for optimal security.

Let’s get started

Custom software development is virtually limitless. If you're looking for other ways to improve business operations digitally, we’ll make a lean, efficient, and slick solution to your exact needs. Here are some solutions we get asked for often.

The CRM system development process

CRM systems can be incredibly complex. We use an agile methodology to create yours, iterating over and over to refine its usability and performance until it works perfectly for your team.

Project Briefing
Exploration & initial research
Map out system architecture & key features
Designing interactive wireframes and prototypes
Review & feedback phase
Building your CRM system
Quality assurance & usability testing
Launch & post-launch support

Check out some of our favourite work

AlphaVictor — Designing & building a new app for new innovative workspace tech

LifePass — Bridging Tech & Safety for Prompt SOS Alerts in Hard-to-Reach Mountain Terrains

Juice Jar — Driving efficiency and user experience in a busy chain of coffee and juice bars.

Why choose Myth as your CRM development partner?

Customisation Expertise

Unique solutions designed to integrate with existing platforms or migrate from legacy systems without hassle.

Proven Experience

Successfully delivered bespoke CRM systems and custom software solutions across industries like healthcare and climate tech.

In-House UK Development

Direct communication and transparency with our team. We work together at our central studio and don’t outsource.

Post-Deployment Excellence

We design and develop for the long-term, producing reliable, scalable software and support for continuous growth.

Friendly

We're a friendly bunch. We enjoy what we do and don't make things too corporate. Expect a bit of banter and fun.

Join our clients

Full-service software development agency handled all in-house.

All of our design and development are done in-house; we don't outsource. To get started with us, talk to an expert on our senior team.

White Collar Factory, Old Street Yard, London EC1Y 8AF
02074584569 • View on Google Maps

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Some frequently asked questions

Our clients ask us some common questions. Let’s see if we are a fit.

What are the benefits of choosing a bespoke CRM system over off-the-shelf solutions?
Bespoke CRM systems are fully customised to meet your business needs, avoiding unnecessary features and offering virtually infinite scalability. They streamline workflows, reduce data silos, and improve customer satisfaction. Unlike off-the-shelf software, bespoke solutions adapt to your growth, integrate seamlessly with existing platforms, and offer tailored reporting for actionable insights.
How does Myth approach bespoke CRM system development?
Myth uses an agile methodology, working iteratively with client feedback to ensure the CRM aligns with business goals. Starting with stakeholder discovery and prototyping, Myth prioritises user-centred design and scalability. The result is a future-proof solution with tailored functionality and exceptional usability.
What makes Myth’s CRM solutions stand out?
Myth offers 100% bespoke systems developed in-house in the UK, with modern tech stacks like .Net Core and React. Their solutions are mobile-friendly and tailored precisely to your processes. Dedicated post-launch support ensures systems stay optimised for your growth.
How does Myth ensure CRM systems remain secure and compliant?
We prioritise security and compliance by incorporating role-based access controls, GDPR adherence, SSL encryption, and regular data backups. Our development ensures data integrity and reliability while offering features like two-factor authentication and disaster recovery plans for robust protection.